SHARE HIE + Restore Hope Strengthen Community Care Through Real-Time ED & Inpatient Notifications
Little Rock, Arkansas – Restore Hope is transforming lives across Arkansas and the nation by helping families in crisis access the right support at the right time. That mission will become even stronger thanks to a new collaboration with SHARE HIE, Arkansas’s statewide health information exchange.
Restore Hope will begin receiving real-time Emergency Department (ED) and Inpatient (IP) notification reports through SHARE HIE for participants being served by a Restore Hope initiative. These alerts allow Restore Hope’s care coordinators, advocates, and community partners to identify when a participant has an acute medical event and follow up with proper resources, support, and stabilization services in a timely manner.
How It Will Work
When someone who is enrolled in a Restore Hope initiative is admitted to or discharged from a hospital, SHARE HIE securely notifies Restore Hope and community-based care teams so that they will be able to:
Reach out to the participant and their family
Assess immediate needs (housing, food, transportation, safety, mental health)
Connect the participant to services through HopeHub, Restore Hope’s collaborative case-management system
Coordinate with hospitals, clinics, behavioral health providers, and other local partners
Reduce the chance of avoidable readmissions or crises
Ensure the participant’s support network is fully informed
This real-time visibility bridges the gap between clinical healthcare and community-based care, empowering local service providers who are in HopeHub to offer timely and effective interventions.
“Real-time ED and inpatient notifications from SHARE HIE will be a game-changer. When a family experiences a crisis, minutes matter. These alerts allow our team to respond quickly, wrap support around the situation, and make sure no one falls through the cracks.” — Paul Chapman, Executive Director, Restore Hope
Why It Matters
Restore Hope serves families facing complex challenges: homelessness, foster-care involvement, poverty, legal issues, behavioral health needs, and more. These families often experience frequent acute-care visits, but community service providers have historically lacked information about hospital encounters.
With SHARE HIE’s notifications, local care teams can:
Act faster during moments of crisis
Strengthen care coordination across counties and agencies
Track outcomes and measure impact
Provide wraparound support that improves health, stability, and overall well-being
“The SHARE HIE notifications give service providers in HopeHub the ability to reach families exactly when they need help the most. When an emergency happens, a care team can step in and provide stability, resources, and hope.”— Karen Phillips, Chief Operations Officer, Restore Hope
“Technology should remove barriers, not create them. By connecting with SHARE HIE, we can create a seamless bridge between hospitals and community support systems to drive better outcomes.” — Sarah Littleton, Chief Technology Officer, Restore Hope
A Model for the Future
The partnership between SHARE HIE and Restore Hope demonstrates how health data + community support can work hand-in-hand. By connecting clinical events with real-world community action, Arkansas is building a more responsive, people-centered system—one that promotes stability, reduces crisis cycles, and empowers families to thrive.
About Restore Hope
Restore Hope is a mission-driven nonprofit helping communities in Arkansas and across the nation create transformational change. Through the HopeHub case management platform, local service providers—schools, nonprofits, state agencies, healthcare providers, faith communities, and courts—have the tools to work as one coordinated team. Statewide initiatives, such as 100 Families, have already led to family reunifications, a reduced need for foster care, and stronger family stability.
Learn more: https://www.restorehope.io/
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